Call us on (03) 9857 0644

Instructions on how to claim with Private Health Insurance using HICAPS

Step 1: Swipe your card

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Step 2: Select your Practitioner by pressing the number (between 1-6) and press enter. And then press Enter again.

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  1. Michael Dermansky (Physiotherapist)
  2. Adrian Ward (Exercise Physiologist)
  3. Kyle Richardson (Exercise Physiologist)
  4. Beth Chiuchiurelli (Exercise Physiologist)
  5. Nicholas Adkins (Exercise Physiologist)
  6. Erica Schippers (Exercise Physiologist)

 

Step 3: Press Patient ID -this is the number next to your name on your card (1-5) then press Enter.

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Step 4: Press Item Number and press ENTER

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  1. 1on1 Session (Physio) Item number is 505
  2. 2on1 or 4on1 (Physio) Item number is 560
  3. 1on1 session (Exercise Physiologists) Item number is 202
  4. 2on1 or 4on1 (Exercise Physiologists) Item number is 502

 

Step 5: Date of service – just press ENTER.

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Step 6: Item cost – enter the value of your Pilates $xx, then click ENTER, then ENTER again, and then one more ENTER.

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  1. 1on1 Pilates @ $72 per session (Seniors @ off peak times $52)
  2. 2on1 Pilates @ $55 per session (Seniors @ off peak times $36)
  3. 4on1 Pilates @ $42 per session (Seniors @ off peak times $31)

 

Step 7: If all was done correctly it will say APPROVED and the HICAPS machine will spit out a merchant copy (for us at MD Health) and also a customer copy (for you to keep).  At the top of the merchant copy please clearly write your full name and surname and place it inside a box next to the machine.

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Step 8: You may press cancel after both receipts had been printed out or leave the machine as it is. Thank you.

Our Location

MD Health Pilates

737 High St
Kew East, VIC 3102
Australia
Telephone: (03) 9857 0644

Email:

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